Corporate information

Cancellation Policy HOVIMA Hotels

The ***deposits that we charge once you book, in case of cancellation or non-show will not be refund!!


  • HOVIMA Costa Adeje and HOVIMA La Pinta Beachfront Family Hotel: 80€/unit and 150€/unit for reservations passing through Christmas/New Year and Eastern time
  • HOVIMA Jardín Caleta / HOVIMA Santa María / HOVIMA Panorama and HOVIMA Atlantis: 30€/unit and 90€/unit for reservations passing through Christmas/New Year and Eastern time

Special terms for the cancellation / change ofNon-Refundable rate: the 100% payment of your stay will be charged to your credit card, at the time of confirming your booking. In case of cancellation / change or non-show, it will be not refunded. This rate is not combinable with other offer or discounts.

To change, extend or cancel your reservation
To proceed to change, extend or cancel your reservation, please contact directly our department of reservations through the one of these ways:
e-mail: This email address is being protected from spambots. You need JavaScript enabled to view it.
Phone: +34 922 797 677; +34 922 797 661
Fax: +34 922 794 221
Protection of personal data:
HOVIMA Hotels undertakes to comply with existing laws regarding automated data processing and in particular Law 15/99 of Protection of Personal Data of 13 December (hereinafter LOPD). By the following privacy policy Hotel informs its clients of the following:
HOVIMA Hotels, in order to carry out the provision of services offered through, reserves the right to use customer data for information on promotions, newsletter and other bids we consider the client's interest.
HOVIMA Hotels informs the Customer of the purposes for which they will use the personal data collected on this site:
Book On Line
By completing the Online Booking, each registrant accepts and authorizes HOVIMA Hotels use and processing of automated personal data supplied in order to proceed with the requested reservation and conduct a range of products and services and improve the relationship with our customers.
HOVIMA Hotels will not disclose your personal information to any other parties other than those established in the paragraphs.
HOVIMA Hotels ensures that your personal information treated confidentially and that the server that will store and process the information has the security measures established in Spanish legislation on data protection.
HOVIMA Hotels reserves the right to modify its data protection policy according to their discretion, after informing the changes that occur therein.

Turística Konrad, S. L.
C/ El Sauce, 1 - Loc. 1-2, Urb. El Madroñal
38679 Costa Adeje
Tlf. +34 922 790 964
Fax. +34 922 791 082